Privacy Policy
This policy explains what information may be collected, how it is used, and how visitor, prospect, and customer information is handled on jamesphillips.io.
1. Information collected
This website may collect information you provide directly, including name, email address, business name, website URL, role, project interest, intake answers, workflow goals, business context, support requests, and messages you send.
If you download a free resource without submitting your email address, the website may still collect basic technical and analytics information connected to the visit.
Technical information may be collected automatically, including IP address, browser type, device information, referral source, pages visited, approximate location, timestamps, and interaction events.
2. How information is used
Information is used to respond to inquiries, review fit for managed AI employee services, prepare lead or intake summaries, deliver resources, provide services, improve the website, improve offer clarity, prevent abuse, and maintain business records.
Business context you submit may be used to design, manage, monitor, maintain, support, or improve AI employee workflows when you become a customer.
Information may also be used for security, fraud prevention, diagnostics, analytics, customer support, and compliance with applicable obligations.
3. AI-assisted processing
AI tools and automation may be used to summarize intake information, classify requests, draft follow-up notes, prepare workflow plans, generate support materials, and improve internal operations.
Do not submit passwords, private keys, full payment credentials, protected health information, regulated financial records, sensitive legal records, or confidential customer records through standard website forms or email.
If a project requires sensitive access or customer data, a separate secure process and scope review may be required before that information is provided.
4. Analytics and visitor intelligence
The website may use analytics, session insight, or visitor intelligence tools, including Microsoft Clarity or similar services, to understand traffic sources, page visits, interaction patterns, and conversion paths.
These tools may use cookies, scripts, pixels, local storage, or similar technologies to collect usage information.
Analytics data is used to improve page clarity, navigation, content, guide downloads, intake flow, and user experience.
5. Cookies and similar technologies
Cookies, local storage, pixels, and similar technologies may be used for analytics, performance, security, form behavior, and site functionality.
You can control cookies through your browser settings. Disabling cookies may affect some website features.
6. Payments
If paid services are offered, payments may be handled by Stripe or another stated payment processor. Full card numbers are not stored by this website.
Payment processors may collect payment details, billing information, fraud-prevention data, transaction metadata, and account information under their own privacy policies and terms.
Purchase references, payment status, service names, and buyer contact information may be used to fulfill orders and maintain records.
7. Sharing of information
Information may be shared with service providers that help operate the website, host files, analyze traffic, send messages, process payments, schedule calls, support customers, or provide AI-assisted workflow support.
Customer data is not sold as a standalone product.
Information may be disclosed if required by law, legal process, security investigation, fraud prevention, dispute handling, or protection of rights and safety.
8. Data retention
Information may be kept as long as needed for service delivery, customer support, business records, legal obligations, fraud prevention, analytics, security, and operational continuity.
Some information may be retained even after a deletion request if needed for payment records, disputes, abuse prevention, legal obligations, or legitimate business records.
9. Security
Reasonable measures are used to protect information, but no website, form, email system, AI tool, hosting provider, analytics service, payment processor, or internet transmission is perfectly secure.
Do not send passwords, private keys, full payment credentials, regulated data, or highly sensitive information through standard forms or email.
10. Your choices
You may request correction, deletion, or a copy of personal information where applicable and reasonably available.
You may choose not to submit optional intake information, but that may limit the ability to evaluate fit, respond accurately, or deliver a service.
You may control cookies through your browser and may unsubscribe from marketing emails if an unsubscribe option is provided.
11. Children
This website, resources, and services are intended for business users and adults. They are not directed to children.
12. Changes to this policy
This policy may be updated from time to time. The updated version will be posted on this page with a new effective date.
13. Contact
Privacy questions can be sent using the contact details provided on jamesphillips.io.
This page is intended to provide plain-language privacy information for jamesphillips.io. It is not legal advice. If a written agreement signed by James Phillips conflicts with this page, the signed agreement controls for that specific engagement.